Over 6 years of progressive IT experience. Competent in deploying enterprise IP based telephone networks using Asterisk. Self-starter attitude. 24/7 on-call availability and mobility. Keep abreast of current technology. Strong inter-personal skills and technical acumen. Focus on details. Work well under pressure either with minimal supervision or in a team.
Linux, Mac OS X, Windows.
SIP, PRI, T1, ITU.G711/G.729, IAX knowledge. Sonus, TrixBox, OpenSips, Kamailio, Fax for Asterisk, Polycom, Snom, Linksys, Switchchvox, Asterisk, Fax for Asterisk, Hylafax
SSH, Wireshark, tcpdump, MySQL, Nagios, MRTG, BASH scripting, PHP, HTML XML, CSS, JavaScript, Cisco ACL, iptables, VLANs, NAT, bind.
Responsible for daily administration, monitoring, and escalation functions required to maintain a highly available enterprise IP telephony network. Develop, research, and implement a SaaS, Software as a Service, for a business customer Hosted PBX product. Design, build, and program complex dial plan for internal Asterisk PBX. Designed, built and programmed the SBC of the SIP trunking product, using the Asterisk and Kamailio SIP Server, to secure border traffic, capture detailed CDRs, and distribute a least cost routed network. Work with VP of Operations to build disaster recovery and business continuity processes. Maintain residential customer VoIP over a partition on a carrier Sonus soft-switch and coordinate with Senior Communications Specialist for technical support, education, access and mentoring. Perform systems and network administration as part of daily responsibilities and rotating on-call rotation.
Proactively monitored and administered production and development linux servers remotely and at the data center. Provided 24/7 on call availability by means of cell phone, instant messaging and e-mail. Improved system security by limiting users using unjustified root access. Designed and implemented backup procedures. Actively participated in disaster planning. Researched new software and evaluated new hardware prior to using it in production mode. Negotiated with vendors in cases of hardware failures or software issues. Maintain as the technical point of contact for developers.
Achieved winner as the #1 “Digital City” in America for three years running by the Center for Digital Government. Maintained Ogden's websites and back-end software to maintain a prominent position in the public arena. Maintained web systems requiring extensive knowledge in Apache, bind, PHP.
Responsible for the complete redesign, appearance, navigation & content of Asterisk.org. The building and maintenance of this site involved complete conceptualization of site, design, and execution of the redesigned site. Completed designs for an e-commerce shopping cart, for Digium.
Maintained the client bases’ Windows domains, e-mail support, internal network infrastructure, and all customer base technical needs. Designed technical curriculum to train and lead off-site technicians. Created a Debian based test lab for the HDTV custom set-top boxes. Testing included finding failure points in set-top box registration to the network and optimization for high volume network activity.
Harley Alaniz — — (650) - 741-4556